Frequently Asked Questions

What if I don't have a PayPal account?

Just click on the button that says 'Check out as Guest' and you will be able to pay by credit/debit card.


Why can't I place my order over the phone?

BDA Shop is an online-only service with improved financial safeguards, requiring the card holder to potentially answer security questions or provide passwords. To protect your financial security, you will need to place the order yourself.


Why can't I can't see the special member prices?

Just log in and all products will be updated with your discounted member price. Dentist members receive a 40% discount on all items, and Students receive 50% discount.


Where do you deliver to?

We currently only deliver within the UK. Postage and packing is free of charge on all deliveries to members. A flat rate handling fee of £4.50* is charged for all UK non-member orders. *Price may increase depending on weight of order.