The Patient Centred Dental Practice

Taking its lead from the concept of delivering oral care using a team approach, this book considers how the whole team can contribute to providing the very best care and support to each and every patient. In its practical approach to the subject, the book identifies methods in which feedback from patients can best be gathered and the ways in which it can be advantageously utilised. A whole chapter is devoted to how complaints can be handled, both to retain satisfied patients and also to drive up standards.

80 pages, paperback
Availability: In stock
ISBN: 9780904588699
Delivery date: 3-5 days
£25.00
Products specifications
Author P Newsome
Publisher BDJ Books
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